Terms of Use

Welcome to Nuria.

These Terms of Use (“Terms”) govern your access to and use of the Nuria website located at www.nuria.com.my (“Website”), including any purchases, services, content and features made available through the Website.

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree with these Terms, please discontinue use of the Website.

1. About Nuria

“Nuria”, “we”, “us” or “our” refers to Nuria and its related business operations.

Nuria reserves the right to update, amend or modify these Terms at any time without prior notice. Continued use of the Website following any changes constitutes acceptance of the updated Terms.

2. Eligibility and Use of Website

By using this Website, you confirm that:

  • you are at least 18 years old or accessing the Website under the supervision of a parent or legal guardian;
  • all information provided by you is accurate and complete;
  • you will use the Website lawfully and in accordance with these Terms.

You agree not to:

  • misuse the Website;
  • interfere with the Website’s security or functionality;
  • engage in fraudulent activity;
  • attempt unauthorised access to systems or accounts;
  • use automated systems or bots without permission;
  • reproduce or exploit Website content without authorisation.

3. Product Information and Availability

We strive to ensure that product descriptions, pricing, images and availability are accurate and up to date.

However:

  • colours may vary depending on screen settings;
  • measurements may vary slightly;
  • product availability is subject to stock levels.

Nuria reserves the right to:

  • modify product offerings;
  • discontinue products;
  • limit quantities;
  • correct pricing or typographical errors at any time without prior notice.

4. Orders and Acceptance

All orders placed through the Website are subject to acceptance and availability.

An order confirmation email does not constitute final acceptance of the order. Nuria reserves the right to:

  • reject or cancel orders;
  • limit purchase quantities;
  • refuse transactions suspected to be fraudulent or unauthorised.

In the event of cancellation after payment has been processed, the applicable amount will be refunded in accordance with our refund policies.

5. Pricing and Payment

All prices displayed on the Website are stated in the applicable currency and are subject to change without notice.

Payment must be made through approved payment methods available on the Website.

By submitting payment information, you represent and warrant that:

  • you are authorised to use the payment method provided;
  • the payment information supplied is accurate and complete.

Nuria uses third-party payment providers and does not store full payment card details.

6. Shipping and Delivery

Delivery timelines provided are estimates only and may be affected by:

  • courier delays;
  • customs clearance;
  • weather conditions;
  • peak periods or unforeseen circumstances.

Nuria is not liable for delays caused by third-party delivery providers.

Risk of loss and ownership of products pass to the customer upon delivery.

7. Returns and Exchanges

Returns and exchanges are subject to Nuria’s applicable return and exchange policies published on the Website.

Items may not qualify for return or exchange where:

  • products have been worn, altered or damaged;
  • tags have been removed;
  • hygiene-sensitive items are involved;
  • return requests fall outside the permitted timeframe.

Nuria reserves the right to refuse returns that do not comply with our policies.

8. Intellectual Property

All content on the Website, including:

  • logos;
  • designs;
  • product names;
  • images;
  • videos;
  • graphics;
  • text;
  • branding elements;
  • campaigns and creative materials,

are owned by or licensed to Nuria and are protected by intellectual property laws.

You may not reproduce, distribute, modify or commercially exploit any Website content without prior written consent from Nuria.

9. User Content and Submissions

If you submit or share content with Nuria, including:

  • reviews;
  • comments;
  • photographs;
  • social media tags;
  • testimonials,

you grant Nuria a non-exclusive, royalty-free, worldwide licence to use, reproduce, publish and display such content for marketing and promotional purposes.

You represent that:

  • you own or control the rights to such content;
  • the content does not infringe third-party rights;
  • the content is not unlawful, offensive or misleading.

Nuria reserves the right to remove user content at its discretion.

10. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how personal information is collected, used and protected.

By using the Website, you consent to the practices described in the Privacy Policy.

11. Disclaimer of Warranties

The Website and all content, products and services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, Nuria does not guarantee that:

  • the Website will be uninterrupted or error-free;
  • defects will be corrected;
  • the Website will be free from viruses or harmful components;
  • product descriptions or content will always be fully accurate.

Use of the Website is at your own risk.

12. Limitation of Liability

To the fullest extent permitted by law, Nuria shall not be liable for any:

  • indirect;
  • incidental;
  • consequential;
  • punitive; or
  • special damages

arising from or relating to:

  • use of the Website;
  • inability to use the Website;
  • product purchases;
  • delays or interruptions;
  • unauthorised access to data.

Nothing in these Terms excludes liability where such exclusion is prohibited by law.

13. Third-Party Links

The Website may contain links to third-party websites or platforms.

Nuria is not responsible for:

  • the content;
  • accuracy;
  • availability; or
  • privacy practices

of external websites.

Access to third-party sites is at your own discretion and risk.

14. Indemnity

You agree to indemnify and hold harmless Nuria, its affiliates, directors, employees and representatives from any claims, losses, liabilities or expenses arising from:

  • your breach of these Terms;
  • misuse of the Website;
  • violation of applicable laws or third-party rights.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Malaysia.

Any disputes arising from or relating to these Terms or the Website shall be subject to the exclusive jurisdiction of the courts of Malaysia.

16. Contact Us

For questions regarding these Terms, please contact us at:

Website: www.nuria.com.my
Email: hello.nuriakl@gmail.com

By accessing or using this Website, you acknowledge that you have read, understood and agreed to these Terms of Use.