Shipping & Returns

Domestic Delivery

We ship our packages to all 13 states via Pos Laju (Malaysia's National Courier). Packages would usually arrive within 2-5 working days.

Shipping Rates:

RM 10 will be charged for orders within Peninsular Malaysia
RM 15 will be charged for orders within Sabah & Sarawak

International Delivery

International orders may take up to 20-30 working days. All duties and tax imposed will be at customer's expense 

Should be there any missed delivery or the packages did not arrive after the stated working days, kindly send us an email together with the order & shipping number to: hello.nuriakl@gmail.com 

Exchanges

Exchanges are subjected if you have bought the wrong size or colour within 7 days upon the date of purchase. Returned items must be undamaged.

Payment of exchanged item on greater value must be made 24 hours upon confirmation and no refunds will be given.

Subject to availability of stock.

Refunds

Refunds are only applicable if the item is due from manufacturing/production physical defects. Kindly email us at hello.nuriakl@gmail.com within 7 working days of receiving them. Include the order number, description of the defect and a photo.

ALL DISCOUNTED ITEMS ARE FINAL SALE. NO EXCHANGE OR REFUND AVAILABLE.